Customer FAQ
We promise to make every lithium battery do a good job, strong manufacturers, quality assurance
Qualification certificate
Compliance quality provides guarantee for customers
Multiple qualification certificates to ensure stable product quality
Providing customers with professional and assured products is the guarantee of our continuous progress.
Lithium battery product packaging
Good packaging can effectively guarantee the integrity of the product and the interests of customers.
Part
Dongguan Jiuwei New Energy Technology Co., Ltd. has 10 years of experience in lithium battery production, research and development and sales. Our company's main products are forklift iron lithium batteries, outdoor power lithium batteries, AGV power lithium batteries, energy storage lithium batteries and special lithium batteries. Forklift iron-lithium battery | Lithium battery for electric vehicle is currently the core product of Nuopaidi. It is also a lithium battery manufacturer for Tianjin lithium battery OEM processing and lithium battery processing, Jiuwei New Energy - one-stop lithium battery customization service.
Question 2
customer service
1.OEM ODM service is.
2. The sample fee is refundable for the order quantity not exceeding 1000 pieces.
we promise:
1. All products will be 100% tested before leaving the factory to ensure that the products do not have any quality problems.
2. We guarantee that within 12 months from the date of receiving the goods, we will not cover man-made damage. If there is any quality problem, we will provide return service.
experience
JWTTT is a leading battery manufacturer and exporter with more than 10 years of battery manufacturing experience.
professional
In the past 10 years, we have cooperated with more than 200 companies around the world. We have been recognized by most peers and customers.
quality
We strictly implement each inspection step, including appearance/short circuit quality inspection, electrical inspection, responsibility test, etc. In order to ensure the quality of the products you receive, GEB batteries have passed CE, MSDS, IEC, RoHS certification, ISO9001:2008 and ISO14001:2004 standards.
After-sales service
We provide one year warranty. Our well-trained engineers and staff will respond to your inquiries within 12 hours and help you solve any product problems patiently and sincerely.
OEM and ODM
Any detail (dimensions, materials, etc.) can be customized or changed according to your unique requirements. There are about 20 R&D personnel who provide new generation battery programs dedicated to product development that can meet different customer requirements.
FAQ
Q1. Can I order samples?
A: Yes, we welcome to order samples to test and check the quality. Q2. What about the delivery time?
A: Sample needs 3 days, mass production time needs 5-7 weeks, depending on the order quantity.
Q3. Do you have a minimum order quantity limit?
A: Yes, we have MOQ for mass production, it depends on different part numbers. 1~10 sample orders are available. Minimum order quantity, 1pc available for sample checking.
Q4. How do you ship the goods and how long does it take to arrive?
A: Usually it takes 5-7 days to arrive. Airline and sea shipping are also optional.
Q5. How to place an order?
A: Let us know your requirements or applications first. Secondly, we quote according to your requirements or suggestions.
Thirdly, the customer confirms the sample and deposits a deposit for the formal order.
Fourth, we arrange production.
Q6. Is it OK to print my logo on the product?
Answer: Yes. Please inform us formally before production and confirm the design based on our samples first.
Q7. What certificates do you have?
A: We have CE / FCC / ROHS / UN38.3 / MSDS...etc.
Q8. What about the warranty?
Answer: 5 years warranty